Returns

Return Policy

Thank you for shopping with NINECROWNS. We strive to ensure you are delighted with your purchase. If for any reason you need to return an item, please review our policy below:

• Return Window: All returns must be initiated within 14 days of receiving your order.
• Item Condition: Items must be returned in an unworn condition, with the original tags attached and packaging intact.
• Initiating a Return:
  To start the return process, please email us at info@ninecrowns.co.uk with your order number and reason for return. We will provide you with further instructions.
• Return Shipping (UK & R.O.W):
  We recommend choosing your most reliable service and sending your parcel tracked. This helps ensure your return reaches us safely.
• Refunds:
  Once we receive and inspect your returned item, a refund will be issued to the original payment method. Please note that we reserve the right to refuse a return if the item does not meet our return criteria.

If you have any questions or require further assistance, please contact us at info@ninecrowns.co.uk. We appreciate your business and are here to help make your experience as smooth as possible.